Items can be returned for store credit only within 30 days from the date of delivery. Items received past the 30 day period will be not accepted for a return. No refunds are issued on any purchase. Fees for return shipping costs are the customer's responsibility. Ship your return to 18107 Highland Market Dr. Ste. 105 Baton Rouge, LA 70810. Shipping costs will not be included in the store credit amount. You will receive an email for the store credit amount once the return in processed to use on your next purchase. Purchases made using the issued store credit are considered FINAL SALE.
Items eligible for return are full price clothing items and shoes that are new, unworn, with tags still attached.
All sale items are a final sale. This includes anything purchased using a discount code of 30% or more. No exchanges or returns are allowed on jewelry, cosmetics, accessories, gift items, and gift cards.
If there is an issue with an item received please contact us within 48 hours of delivery. Issues include incorrect size from what was ordered, incorrect color from what was ordered, or incorrect item from what was ordered. Contact us at 225-448-5877 or email us with your order number in the subject line at firstname.lastname@example.org.
***All Queen of Sparkles items have a 48 hour exchange for size window. Please come in-store or notify us within 48 hours of receiving your order so that we can process this.***
Shop Simply Chic no matter where you are! We offer free in store pick up for your orders if you are local.
If you aren't local, we offer a few different shipping options. We offer a flat rate shipping fee of $8 on all orders or you can opt for UPS 3 Day Select shipping at checkout.
Please allow 2 - 3 business days for orders to be processed and shipped out.